Cybrid User Agreement


This user agreement (the “Agreement”) is between the user that accepts this Agreement
(“User”) and Cybrid.
If User is located in the United States, then Cybrid refers to: Cybrid US: Cybrid Inc., a Delaware
entity having its principal place of business at 511 S. Orange Avenue, Unit #673, Newark, NJ
07103 USA (“Cybrid US”). If User identified below is located in Canada or otherwise outside of
the United States, then Cybrid refers to: Cybrid Canada: Cybrid Canada Inc., a Canadian entity
having its principal place of business at 161 Bay Street, 27th Floor, PO Box 508, Toronto, ON,
M5J 2S1 Canada (“Cybrid Canada”).
This Agreement governs User use of the services (the “Services”) available through the Cybrid
website https://www.cybrid.xyz (the “Site”) and any mobile or web applications (each, an “App”)
through which they may be made available. By checking an opt-in box, clicking on “I accept” or
otherwise accepting this Agreement on the sign-up page, installing the App, or otherwise
accessing or using the Services, User acknowledges that they have read, understood, and
agree to be bound by and comply with the terms of this Agreement.
If User is using the Services on behalf of an entity, partnership, or other organization, then User
represents that they:
(i) are an authorized representative of that entity with the authority to bind that entity to
this Agreement; and
(ii) such entity agrees to be bound by this Agreement.
If the User does not agree to the terms of this Agreement, then they are not permitted to use the
Services.
ARBITRATION NOTICE. BY ACCEPTING THIS AGREEMENT, USER AND CYBRID ARE
EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN ANY CLASS
ACTION OR REPRESENTATIVE PROCEEDING. USER AGREES TO GIVE UP USER RIGHT
TO GO TO COURT to assert or defend User rights under this contract (except for matters that
may be taken to small claims court). User rights will be determined by a single arbitrator and
NOT a judge or jury. See the Arbitration provision below.
FINANCIAL SERVICES: Cybrid is not a Crypto wallet, custodian, Fiat money transmitter or
bank. Cybrid provides only limited financial services consisting of buying or selling Crypto from
or to the User. The Cybrid Services are, however, integrated with certain third party servicers
who generally are licensed entities and may be banks, that Cybrid calls “Partners”.
Cybrid recommends that the User saves or prints a copy of this Agreement for their records. If
not defined in the body of this Agreement, capitalized terms used in this Agreement are defined
in the glossary at the end of this Agreement.
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  1. Services.
    The Services consist of two elements:
    (i) collecting, storing, processing and communicating Instructions and other information
    to, from and among User, Partners and Cybrid (the “Data Transaction Services”); and
    (ii) sale or purchase of Crypto to or from Users in two-party transactions (“Crypto
    Sales”).
    The User may make certain selections of Services that they wish to procure through the
    Application or the Account.
    Cybrid will provide the Services to the User for the term of this Agreement, subject to
    compliance with the terms of this Agreement and the payment of applicable Fees. As part of
    the Services, Cybrid hereby grants to User a non-exclusive, non-transferable, non-assignable
    right to use the Services, pursuant the terms of this Agreement. User acknowledges that the
    Services are cloud-based and hosted services and no copies of the Services or Cybrid System
    will be delivered to User, other than (where available) the App, subject to the Agreement. The
    Services shall be used by the User solely for the User’s own purposes and Cybrid does not
    convey any right, title or interest in the Services or the Cybrid System to the User. The User’s
    right to use the Services shall terminate upon any termination of this Agreement or any
    suspension or termination of the supply of the Services to User. Services are available in Active
    Jurisdictions only, as indicated in the Account or the Site.
    1.1. Data Processing Services
    a) Partner Agreement Acceptance – Partners
    In the course of providing the Services, Cybrid or Partner may present Partner Agreement to
    User for acceptance via the Account. If User does not accept the applicable Partner
    Agreement, then User may not carry out any Payment Transactions with them. Once accepted
    by the User, such Partner Agreement forms a binding legal agreement between User and the
    Partner and Cybrid is named as a third party beneficiary thereunder entitled to enforce the terms
    thereof versus User but without prejudice to the rights of Partners thereunder. Cybrid reserves
    the right to add or remove compatibility with any existing or new Partners without prejudice to
    the rights of User under Partner Agreement, such as they may be. The data processing
    services are to communicate User Instructions and provide reporting with respect thereto to,
    from and among User, Partners and Cybrid.
    b) Payment Transactions – Partners
    Cybrid, in concert with or as directed by its Partners, as applicable, shall perform Fiat or Crypto
    Payment Transactions for User. The User may also use the Services to communicate User
    Instructions to a Partner that is party to Partner Agreement with the User. The User is
    responsible for Payment Transactions that it initiates.
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    User grants Cybrid the right and Cybrid has the right to intervene in any Instructions to instruct
    Partner to suspend, reverse or investigate a Payment Transaction where Cybrid deems the
    same necessary and in the best interests of User, and Other User, Partner or Cybrid or where
    required by a Regulatory Authority.
    1.2. Crypto Sales
    a) Cybrid Offer
    From time to time Cybrid shall offer to sell or purchase Crypto for immediate delivery from or to
    User as per prices and for Fees set out in the Account. When User wishes to engage in a
    Crypto Sale, they shall be invited to accept the terms thereof in the Account and also provide
    their corresponding Wallet, User Bank Account and other information necessary to carry out the
    Payment Transaction. All disclosure provided by Cybrid in respect of a Crypto Sale (e.g. price)
    is incorporated herein by reference and forms part of this Agreement.
    b) User Wallet
    User represents that any Wallet they use or propose to use in respect of a Crypto Sale belongs
    to the User only and not to any third party.
    c) Cybrid Monitors
    As required by Law and the Regulatory Authorities, Cybrid monitors User Wallet activity before
    and after Crypto Sales in order to prevent abuse of the Services by terrorists, criminals and
    money launderers. The User shall cooperate with such monitoring and shall supply Cybrid with
    such information as Cybrid requires to initiate, complete or investigate any Crypto Sale or other
    transaction where the Services are involved.
    d) Delivery
    While Cybrid will use commercially reasonable efforts to deliver each Crypto purchased to the
    User Wallet immediately following its receipt of payment of the corresponding Fiat, delivery
    thereof may be delayed by fraud screening, Crypto network slowdowns or other reasonable
    basis of delay. Cybrid assumes no liability for the variance in value of Crypto between when
    User accepts a Crypto Sale and when the corresponding Crypto is delivered to the User Wallet.
    1.3. Return Policy
    ALL CRYPTO SALE TRANSACTIONS ARE FINAL AND IRREVERSIBLE AS OF
    WHEN THE TERMS THEREOF ARE ACCEPTED BY USER. CRYPTO SALE
    TRANSACTIONS CANNOT BE CANCELLED AND THERE ARE NO RETURNS.
    Payment Transactions with Partners are subject to such cancellation and return policies as are
    set out in Partner Agreements.
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    1.4. Errors
    User shall immediately notify Cybrid of any errors by Cybrid or User in the supply or use of the
    Services. Where practicable, Cybrid shall use commercially reasonable efforts to investigate
    errors, but makes no representation as to its ability to correct the error. The User shall provide
    Cybrid with any information necessary to investigate an error in a Transaction or ensuring
    Payment Transaction. Some Payment Transactions, such as wire transfers, Crypto Sales or
    exchanges of Crypto for Fiat (or vice versa) and Crypto transmissions are irreversible, so User
    agrees to exercise extreme caution when initiating any Payment Transaction by way of
    Instructions delivered one of its Partners through the Services.
  2. Cybrid Account
    2.1. Unique Data Account
    Cybrid shall provide the User with a unique and private Data Account accessible through the
    Service. The Account shall be a record of User Transactions and Fees. Cybrid shall provide
    User with access codes for the Account. The User shall not disclose such codes or permit any
    third party to use them. The User has exclusive responsibility for the use of the User Account.
    Cybrid will invite the User to enter certain preferences and specifications within the Application
    or the Account that will apply to the Services. The User assumes exclusive responsibility for
    such selections even if they contain errors by User or result in losses to User. Any additional
    terms and conditions posted to the Site with respect to the Account or specific Services
    preferences selected by User are incorporated herein by reference. The User shall notify
    Cybrid by email immediately of any loss or disclosure, whether voluntary or otherwise, of any
    Account password or access code to a third party.
    2.2. User ID
    Services through the User ID and in compliance with this Agreement; User will not allow User
    Personnel to share the User ID with third parties. User is responsible for all activity occurring
    under its User ID whether by User Personnel or otherwise. Cybrid reserves the right to replace
    the User ID in its sole discretion for any reason or for no reason. Any User Personnel who
    accesses the Services does so subject to this Agreement and User shall ensure that User
    Personnel comply with the terms hereof.
    2.3. User Acknowledgment
    User shall provide, at User’s own expense, all necessary hardware, Wallets, User Bank
    Accounts, applications and internet connectivity necessary to access the Services.The User
    acknowledges that the internet can be unpredictable in performance, is not secure and may,
    from time to time, impede access to the Services or performance hereunder. User agrees that
    Cybrid is not responsible for any internet outages, unsecure WIFI or other connections or any
    other interference with User’s use of or access to the Services or security breaches arising from
    any User Device and User waives any and all claims against Cybrid in connection therewith.
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  3. Limitations.
    3.1. Prohibited Users
    The following Persons are prohibited from using the Services: (i) Persons who appear on the
    U.S. Department of the Treasury, Office of Foreign Assets Control (OFAC), Specially
    Designated Nationals List (SDN); (ii) Persons who are less than 18 years of age; (iii) Persons, or
    their Affiliates who have procured services from Cybrid and have been terminated for cause by
    Cybrid; (iv) Persons who are prohibited by Partner from using Partner Services and (v)
    individual consumers. The Services may not be used for individual consumer use. The User
    must be a business, charitable organization or not-for-profit organization to use the Services.
    Cybrid reserves the right to decline to provide Services or terminate Services to one or another
    type of business; Cybrid shall notify the User of prohibited business types through the Site, the
    Account or the App. In any case, any business that is illegal or operates in support of illegal
    activity is prohibited from using the Services
    3.2. Limitations on Use
    The User shall not use the Services for any illegal, fraudulent or other prohibited activity. If
    Cybrid suspects that User may be engaging in or have engaged in fraudulent, illegal or
    prohibited activity, including any violation of this Agreement or a Partner Agreement, User
    access to the Services may be suspended or terminated at the sole discretion of Cybrid. The
    User shall not use the Services to resell them or to supply their own Crypto exchange or sale
    business or other money services business. User represents that all Crypto Sale transactions
    hereunder are completed for their own private individual investment purposes only and not to
    operate a money services or other form of regulated Fiat or Crypto business involving the sale,
    storage, purchases or trade in Crypto. Additionally, Cybrid may report the transaction to the
    relevant law enforcement agency or Regulatory Authority. Without limitation, User shall not
    make or attempt to make Payment Transactions as consideration for or in connection with:
    ● any illegal act;
    ● any other category or payer that Cybrid decides to prohibit, in its sole discretion.
    ● cigarettes, tobacco or e-cigarettes;
    ● debt elimination, consolidation, or reduction services;
    ● drugs, alcohol, or drug paraphernalia, or items that may represent these uses;
    ● fireworks;
    ● forex or binary or any other variation of trading;
    ● goods or services that infringe on the intellectual property rights of a third party;
    ● illegal wildlife trade;
    ● items that promote hate, violence, racial intolerance, or exploitation of a crime;
    ● payday loans;
    ● replica and/or unlicensed branded goods; or
    ● weapons (including without limitation, knives, guns, firearms or ammunition);
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    3.3.
    User shall not itself and shall not permit any User Personnel or any other third party to:
    a) permit any party to access or use the Services other than the User Personnel
    authorized under this Agreement;
    b) modify, adapt, alter or translate any software of Cybrid Systems underlying the
    Services;
    c) license, lease, rent, loan, distribute, or otherwise transfer the Services to any third
    party;
    d) except if, and solely to the extent that, such a restriction is impermissible under Law,
    reverse engineer, decompile, disassemble, or otherwise derive or determine or
    attempt to derive or determine the source code (or algorithms, structure or
    organization) of any software or Cybrid Systems underlying the Services;
    e) use or copy the any software or Cybrid Systems underlying the Services except as
    expressly allowed hereunder;
    f)
    conduct or promote any illegal activities while using the Services;
    g) use the Services to generate unsolicited email advertisements or spam;
    h) use the Services to stalk, harass or harm another individual;
    i)
    j)
    use any high volume automatic, electronic or manual process to access, search or
    harvest information from the Services (including without limitation robots, spiders or
    scripts);
    except if, and solely to the extent that, such a restriction is impermissible under Law,
    interfere in any way with the proper functioning of the Services or interfere with or
    disrupt any servers or networks connected to the Services, or disobey any
    requirements, procedures, policies or regulations of networks connected to the
    Services;
    k) attempt to gain access to secured portions of the Services to which it does not
    possess access rights;
    l)
    upload or transmit any form of virus, worm, Trojan horse, or other malicious code;
    m) use any robot, spider, other automatic device, or manual process to extract, “screen
    scrape”, monitor, “mine”, or copy any static or dynamic web page on the Services or
    the content contained on any such web page for commercial use without our prior
    express written permission;
    n) impersonate any person or entity, or otherwise misrepresent its affiliation with a
    person or entity;
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    o) mirror or frame the Services or any content, place pop-up windows over its pages, or
    otherwise affect the display of its pages; or
    p) publicly display or publicly perform any part of the Services.
    The User may not use the Services for any purpose other than a purpose for which the Services
    are expressly designed. If User is prohibited under Laws from using the Services, User may not
    use them.
  4. CRYPTO RISKS
    4.1. Depending on User Instructions to Partners, Payment Transactions may include the
    purchase, transmission or sale of Crypto. Every Crypto Sale also involves Crypto.
    4.2. USER ACKNOWLEDGES THAT CRYPTO IS VERY RISKY AND DIGITAL ASSETS
    HAVE NO INHERENT VALUE.
    4.3. By using the Services, User understands that there are substantial risks associated with
    the purchase, sale, holding and use of Crypto, and User is agreeing to familiarize itself
    and assume all such risks, including, but not limited to the following:
    a) Crypto is not insured in any way by Partner, Cybrid or any governmental authority;
    there is no deposit (e.g. FDIC) insurance or other insurance on Crypto;
    b) price and liquidity of Crypto has been, and maybe, subject to large fluctuations on
    any given day and User may lose any and all value in Crypto at any time;
    c) some Crypto exchanges and Wallets – like those that Partners may supply – have
    been subject to cyberattacks and other technical issues that have resulted in the loss
    or theft of Crypto to their users and there is a risk that a similar cyberattack could
    affect Payment Transactions and result in the theft or loss of User’s Crypto for which
    User cannot recover;
    d) Crypto is not part of a central bank that can take corrective measures to protect the
    value of Crypto in a crisis;
    e) changes to Law may adversely affect the use, transfer, exchange, or value of User
    Crypto and such changes may be sudden and without notice;
    f)
    Crypto is not legal tender and is not backed by a government; and
    g) Crypto has value only from the continued willingness of market participants to use
    Crypto, thus Crypto is susceptible to loss of confidence, which could collapse
    demand relative to supply and may result in permanent and total loss of value of a
    particular Crypto asset if the market for such asset disappears.
    The risks set out above may, for example, manifest themselves in every Crypto Sale. By
    making a Payment Transaction, the User agrees to assume exclusive liability for that risk.
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  5. Cybrid Intellectual Property Rights.
    Cybrid expressly reserves all Intellectual Property Rights in the Services, Cybrid System and all
    materials provided by Cybrid hereunder. All right, title and interest in the Services and all other
    materials provided by Cybrid hereunder, any update, adaptation, translation, customization or
    derivative work thereof, and all Intellectual Property Rights therein will remain with Cybrid or its
    licensors. Cybrid reserves the right, in its sole discretion, to change, modify, add, or remove
    portions of the Services without prior notice to User or consent of User. Certain of the names,
    logos, trademarks, trade names, service marks, content, visual interfaces, interactive features,
    information, compilation, computer code, products, services, and other materials displayed on
    the Services (“Cybrid Materials”), are protected by Intellectual Property Rights Laws of the
    United States and Canada and other jurisdictions.
  6. User Data.
    6.1. Accuracy
    The User has sole responsibility for the accuracy, appropriateness and completeness of all User
    Data. Cybrid will use the User Data it is provided in performing the Services and is not
    responsible for reviewing, validating or otherwise confirming the accuracy, appropriateness or
    completeness of User Data including but not limited to Instructions.
    6.2. Background Checks
    User hereby authorizes Cybrid to, directly or through third parties including Partners, make any
    inquiries and conduct any investigation to verify User identity and risk parameters associated
    with actual or proposed Payment Transactions.
    6.3. Security
    a) Cybrid will take reasonable steps to help protect User Data. However, User
    understands and agrees that such steps do not guarantee that the Services are
    invulnerable to all security breaches or immune from viruses, security threats or
    other vulnerabilities. Cybrid reserves the right to cooperate with local, state and
    federal authorities in investigations of improper or unlawful activities and this may
    require the disclosure of User’s personal information. Cybrid may also report to other
    organizations about improper or unlawful user activities and this reporting may
    include disclosure of personal information relating to those individuals conducting
    such improper or unlawful activities.
    b) User shall secure User Data in its possession or under its control. User assumes
    exclusive responsibility for ensuring the security of User Device and the Data on it.
    Cybrid is not liable for the operation or failure of User Devices or those of any third
    party, including but not limited to processors, hosting services, internet service
    providers and other Partners. User shall not operate User Device in a manner that
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    does not meet the applicable security requirements of Cybrid, indicated in the
    Account or on the Site, or those of Partners.
    c) Cybrid is not responsible for performing, and is not liable for any failure to perform,
    any back-up of any User Data or other data provided, transmitted, processed, or
    stored by User in or through the Services. It is User’s responsibility to back-up onto a
    User Device all User Data, including all data and records that User submits to
    Cybrid.
    6.4. Collection and Sharing
    a) Subject to the Cybrid Privacy Policy, posted at https://www.cybrid.xyz User and each
    of User Personnel hereby grant Cybrid the right to collect, store, use and disclose
    User Data for the purpose of providing the Services and its integration with Partner
    Services selected by User. Where User Data includes data concerning third parties,
    User states that it has obtained the necessary consents for Cybrid to collect,
    process, store such data hereunder from the relevant data subjects. Data collected
    by Cybrid is subject to the Cybrid Privacy Policy, posted at the Site and incorporated
    herein by reference. Subject to Laws, where Cybrid is subject to a subpoena request
    for User Data, Cybrid shall provide User with an opportunity to contest the request,
    failing which Cybrid shall cooperate with the request.
    b) User hereby authorizes Cybrid and each Partner to obtain from the others and
    disclose to the others User Data in so far as is necessary to supply their respective
    services either hereunder or under their respective Partner Agreements.
    c) User hereby instructs each Partner to share with Cybrid any and all Payment
    Transaction information and other information held or obtained by Partner in respect
    of User and its Payment Transactions. Cybrid is authorized to use such User Data to
    perform under this Agreement and each Partner Integration Agreement. User
    consents to all required disclosures to provide the Services.
    d) The Services requires certain Data concerning User, including but not limited to User
    name, address, phone number, email address, bank account information, Wallet
    addresses, Other User information and Partner credentials and account information.
    User hereby instructs Cybrid to disclose User Data to Partners and other third parties
    as required to deliver Instructions and otherwise perform the Services. Cybrid has
    no liability for any collection, processing, storage, use or disclosure of User Data by
    any Partner or any other third party. Cybrid reserves the right to decline to share
    User Data with any third party where Cybrid believes that such sharing may expose
    User or Cybrid to excessive security, financial or reputational risk, provided however
    that Cybrid shall never be liable for any act or omission of any third party with respect
    to User Data or otherwise. Cybrid makes no warranty, representation, endorsement,
    or guarantee regarding, and accepts no responsibility or liability for, the quality,
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    content, nature, veracity or reliability of any User Data whether or not it was supplied
    by User.
    e) Where required by Law, Cybrid will disclose User Data to law enforcement agencies.
    6.5. User Data Retention
    a) Cybrid reserves the right to keep User Data for the term of this Agreement and for
    five (5) years thereafter.
    6.6. Backups
    a) The User shall not rely on the Services as its sole repository of Payment Transaction
    data. The User shall periodically download and backup Payment Transaction data
    outside of the Services for safekeeping.
    6.7. Feedback
    a) In the event that User provides Cybrid any ideas, thoughts, criticisms, suggested
    improvements or other feedback related to the Services or Partner Services
    (“Feedback”), User agrees that Cybrid may use the Feedback to modify the Services
    and that User will not be due any compensation, including any royalty related to the
    product or service that incorporates the Feedback. User hereby grants Cybrid a
    worldwide, royalty-free, fully paid, perpetual, irrevocable license to use, reproduce,
    modify, translate, distribute, perform, display, import, sell, offer for sale, make, have
    made and otherwise exploit the Feedback in any form, media, or technology, whether
    now known or hereafter developed, and to allow others to do the same. This is true
    whether User provides the Feedback on the Services or through any other method of
    communication with Cybrid.
    6.8. Limitations
    User shall not take possession of or enter into the Account any data: (i) that User does
    not have the lawful right to copy, transmit, distribute, and display (including any User
    Data that would violate any confidentiality or fiduciary obligations that User might have
    with respect to the User Data); (ii) for which User does not have the consent or
    permission from the owner of any personally identifiable information contained in the
    User Data; (iii) that infringes, misappropriates or otherwise violates any Intellectual
    Property Rights or violates any privacy rights of any third party; (iv) that is false or
    misleading; (v) that is defamatory, obscene, or offensive; (vi) that violates, or
    encourages any conduct that would violate, any Laws or regulation or would give rise to
    civil or criminal liability; or (vii) that contains any viruses, trojan horses, spyware,
    malware, worms, time bombs, cancelbots, or other disabling devices or other harmful
    component intended to damage, detrimentally interfere with, surreptitiously intercept or
    expropriate any system, data or personal information.
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    6.9. Financial Data Processing, Not Advice
    The Services shall enable the storage of User Data that is of a financial nature. User
    acknowledges, however, that the Services do not include the supply of any accounting,
    financial, investment, legal or other professional advice. Cybrid is not a banking,
    accounting or other professional services firm. Cybrid does not hold any licenses for the
    supply of any banking, accounting, financial, investment, legal or other professional
    advice and none of the Services shall be construed as including any such services.
    Data presented in the Services, such as financial information, for example, shall not be
    construed as reflective of the financial status of User. User shall be exclusively
    responsible for retaining any banking, accounting, financial, investment, legal and other
    professional advice.
    6.10. Communications Monitoring
    Cybrid may monitor and record support-related and other outbound chats or calls to
    User, as well as inbound chats or calls to Cybrid by User or User’s representatives, for
    compliance, support, training and other purposes. User agrees that Cybrid may record
    any correspondence or call between User and Cybrid relating to the Services, and
    agrees to (i) notify all relevant User employees that calls with Cybrid may be monitored
    and (ii) indemnify and hold harmless Cybrid from any claim arising as a result of
    Cybrid’s monitoring or recording of calls between Cybrid and User’s representatives.
  7. Indemnification.
    User shall defend, indemnify, and hold harmless Cybrid, its employees, officers, directors
    Affiliates, suppliers, licensors, Partners and other customers against any and all liability
    including damages, recoveries, deficiencies, interest, penalties, losses and reasonable
    attorney’s fees arising out of or relating to: (i) any breach of the terms hereof; (ii) any breach of a
    Partner Agreement; (iii) any violation of any Laws; (iv) any use of User Data by User or a
    Partner or other third party; (v) User use of the Services, including in combination with any third
    party service; (vi) any Transaction; (vii) any financial transaction occurring as a result of data
    communicated via the Services; (viii) any act or omission of any Partner or User; (ix) costs
    incurred by Cybrid enforcing the terms hereof or responding to any subpoena relating to User,
    User Data or a Partner; (x) any claim by a governmental taxing authority; or (xi) any dispute
    between User and any third party or User Personnel.
  8. Term, Termination and Suspension
    8.1. Term
    The term of this Agreement (“Term”) shall begin as of when User accepts this
    Agreement, completes the Application or obtains an Account and shall continue on a
    month to month basis until terminated in accordance with the terms hereof.
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    8.2. Termination
    Either party may terminate this Agreement at any time for any reason or for no reason.
    The User may terminate by closing their Account or such other means as the Services
    may provide. Cybrid may terminate this Agreement by notice to User through the
    Account, by email to the contact information provided in the Application or by other
    electronic notice to other contact information provided by User to Cybrid.
    8.3. Suspension
    Cybrid may, at its discretion, suspend User access to or otherwise modify, the Services
    and any component thereof, without notice in order to: (i) prevent damages to, or
    degradation of the integrity of, Cybrid’s internet network; (ii) comply with any Law; (iii)
    otherwise protect Cybrid from potential legal liability or harm to its reputation or
    business; or (iv) because Cybrid has opted to change the Services.
    8.4. Notice
    Cybrid will use commercially reasonable efforts to notify User of the reason(s) for such
    suspension or termination action as soon as reasonably practicable. Nothing contained
    in this Agreement will be construed to limit Cybrid’s actions or remedies or act as a
    waiver of Cybrid’s rights in any way with respect to any of the foregoing activities.
    Cybrid will not be responsible for any loss or damages incurred by User as a result of
    any termination or suspension of access to or use of the Services.
  9. User Support.
    9.1. Cybrid will use commercially reasonable efforts to provide User with technical support
    services relating to the Services via its technical support website, email, or telephone.
    9.2. Cybrid may update the Services in its sole discretion which updates may alter, add or
    remove functionality of the Services. Cybrid may also, from time to time, schedule
    downtime for maintenance and upgrades to the Services.
  10. Fees.
    10.1. Cybrid Fees
    Access to the Services may require User to pay Fees, as may be further described on
    the Site, the App or in the Account, all of which disclosure is included herein by
    reference. All Fees are non-refundable, unless otherwise provided herein. Cybrid
    reserves the right to amend the Fees by posting new Fees on the Site, in the App or in
    the Account. Such changes shall take effect within thirty (30) days unless accepted by
    User earlier or are deemed accepted if User does not close their Account within such
    delay.
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    10.2. Partner Fees
    User shall pay Partner Fees to Partners pursuant to Partner Agreement each as may be
    further described on the Site, the App or in the Account all of which disclosure is
    included herein by reference. Partners retain the right to amend Partner Fees as per
    Partner Agreement. Partner shall collect Partner Fees pursuant to the Partner
    Agreement.
    10.3. Payment of Fees
    Payment of Fees related to Payment Transactions shall be as per disclosure in each
    such Payment Transaction that User authorizes and shall be set-off from the
    corresponding Crypto or Fiat settlements made by Cybrid.
    10.4. Standing Instruction – Set Offs
    Unless otherwise agreed through disclosure in the Account or in writing, User hereby
    instructs Cybrid to provide each Partner with a standing Instruction to settle all Fees
    owing to Cybrid and all Partner Fees to Cybrid and Partner by set-offs from their
    Payment Transactions or by debits from User Bank Account or Wallet, as the case may
    be. The User shall accept such direct debit or similar consents as may be required to
    give effect to the foregoing.
    On request by Cybrid, User shall authorize Cybrid to collect payment of Fees by set-offs
    from a credit card, debit card or other means of payment; User authorizes Cybrid to
    charge all Fees and other amounts owing hereunder from such payment method. If
    User pays any Fees with a credit card, Cybrid may seek pre-authorization of User’s
    credit card account prior to User’s purchase to verify that the credit card is valid and has
    the necessary funds or credit available to cover User’s purchase.
    The Services may include functionality for activating, updating, or canceling recurring
    payments for periodic charges. If User activates or updates recurring payments through
    the Services, User authorizes Cybrid to periodically charge, on a going-forward basis
    and until cancellation of either the recurring payments or User’s account, all accrued
    sums on or before the payment due date for the accrued sums. If User uses the
    Services to update or cancel any existing authorized one-time or recurring payment, it
    may take up to 10 business days for the update or cancellation to take effect.
    Without limitation, Cybrid reserves the right to suspend the Services until all Fees or
    other amounts owing hereunder are paid in full or terminate this Agreement for late
    payment.
    Fees quoted do not include, and User shall hold Cybrid harmless from any fees incurred
    by failed Transactions due to insufficient funds/crypto in the User account, all sales,
    use, gross receipts, value-added, personal property or other taxes, and all applicable
    duties, tariffs, assessments, export and import fees or similar charges (including interest
    13
    and penalties imposed thereon) on the transaction contemplated herein, other than
    taxes based on the net income or profits of Cybrid.
    10.5. Crypto Sales Settlements ACH Consent / PAD Authorization
    For each Payment Transaction, User authorizes Cybrid, Partner or a designee of either
    to debit the User Bank Account. US Users hereby agree to the ACH Authorization set
    out at the end of this Agreement and Canadian or other non-US Users agree to the
    Pre-Authorized Debit Agreement set out at the end of this Agreement (each, an “ACH
    Authorization”). The User Bank Account used in respect of the ACH Authorization
    shall be the account supplied for such purpose by the User through the Account, which
    account number is deemed to be included in this Agreement. Cybrid may use the ACH
    Authorization to take or settle all Fiat payments with respect to Crypto Sales and also to
    debit the User Bank Account for any and all liabilities of User to Crypto hereunder.
    10.6. Insufficient Funds / NSF and failed Transactions
    In the event that the Transaction cannot be completed due to the Account not having
    sufficient funds or crypto, the Transaction will either be reversed or the User will be
    required to pay any Fees associated with the failed Transaction, including fees that may
    be owed to Cybrid’s Partners or third parties who assist in providing the Services.
    Without limitation, Cybrid reserves the right to suspend the Services until all Fees or
    other amounts owing hereunder are paid in full or terminate this Agreement for failed
    Transactions.
  11. Confidential Information.
    11.1. Each party acknowledges that it may directly or indirectly disclose Confidential
    Information to the other party in the course of negotiation of and performance of this
    Agreement. All such Confidential Information disclosed hereunder shall remain the sole
    property of the disclosing party (or other third party), and the receiving party shall have
    no interest in, or rights with respect thereto, except as set forth herein. Each party
    agrees to treat such Confidential Information with the same degree of care and security
    as it treats its most confidential information. Each party may disclose such Confidential
    Information to employees and agents who require such knowledge to perform services
    under this Agreement. Except as otherwise contemplated by this Agreement, neither
    party shall disclose the Confidential Information of the other party to any third party
    without the prior written consent of the disclosing party, and the duty of confidentiality
    created by this section shall survive any termination of the Agreement. User Data shall,
    without limitation, be User Confidential Information. Cybrid Data shall, without limitation,
    be Cybrid Confidential Information.
    14
  12. User Representations and Warranties.
    12.1. User represents and warrants to Cybrid that:
    a) User has the legal authority to bind User organization to this Agreement and to
    perform hereunder and under Partner Agreement to which User is a party. User is
    the exclusive owner of the Account and is not operating the Account on behalf of any
    third party.
    b) User has the legal capacity to enter into this Agreement and perform User
    obligations hereunder.
    c) User is a business, charitable organization or not-for-profit organization and shall use
    the Services for only business purposes and not for individual consumer purposes.
    d) User shall immediately advise Cybrid of defects in the Services or any claim or
    threatened claim against Cybrid. User shall immediately notify Cybrid of any defects
    in a Product for which a Payment Transactions have been used as a payment
    method.
    e) User use of the Services conforms to all Laws and the terms of this Agreement.
  13. No Warranties by Cybrid.
    13.1. Content
    a) Content from Partners, Other Users, suppliers, advertisers, and other third parties
    may be made available to User through the Services. Cybrid does not control such
    content; User agrees that Cybrid is not responsible for any such content. Cybrid does
    not make any guarantees about the accuracy, currency, suitability, or quality of the
    information in such content and Cybrid assumes no responsibility for unintended,
    objectionable, inaccurate, misleading, or unlawful content made available by Other
    Users, advertisers, and other third parties or violation of any third party rights related
    to such content. The Services may contain links to websites not operated by Cybrid.
    Cybrid is not responsible for the content, products, materials, or practices (including
    privacy practices) of such websites. User understands that by using the Services,
    User may be exposed to third-party websites that User finds offensive, indecent or
    otherwise objectionable. Cybrid makes no warranty, representation, endorsement, or
    guarantee regarding, and accepts no responsibility for, the quality, content, nature or
    reliability of third party websites, products or services accessible by hyperlink or
    otherwise from the Site or Services including but not limited to Partner Services.
    Cybrid provides these links for User’s convenience only and does not control such
    third parties. Cybrid’s inclusion of links to such links or integrations does not imply
    any endorsement of the materials on such third party services or any association
    with their operators. The Services may contain links to sites that are operated by
    Cybrid but which operate under different terms. It is User’s responsibility to review
    15
    the privacy policies and terms and conditions of any other site User visits. USER
    AGREES THAT IN NO EVENT WILL CYBRID BE LIABLE TO USER IN
    CONNECTION WITH ANY WEBSITES, CONTENT, MATERIALS, OR PRACTICES
    OF ANY THIRD PARTY.
    13.2. Services
    a) THE SERVICES AND ALL MATERIAL OR CONTENT AVAILABLE THROUGH THE
    SERVICE ARE PROVIDED “AS IS”, “AS AVAILABLE”, WITH ALL FAULTS AND
    WITHOUT WARRANTIES, REPRESENTATIONS OR CONDITIONS OF ANY KIND.
    TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CYBRID
    HEREBY DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, STATUTORY, OR
    OTHERWISE, REPRESENTATIONS OR CONDITIONS, WHETHER WRITTEN OR
    ORAL, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, TITLE,
    NONINFRINGEMENT, SECURITY, RELIABILITY, COMPLETENESS, QUIET
    ENJOYMENT, ACCURACY, QUALITY, INTEGRATION OR FITNESS FOR A
    PARTICULAR PURPOSE, AND ANY WARRANTY ARISING OUT OF COURSE OF
    DEALING, USAGE, OR TRADE. CYBRID DOES NOT WARRANT THAT THE
    SERVICES WILL OPERATE WITHOUT INTERRUPTION OR BE ERROR FREE. NO
    ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY
    USER FROM THE SERVICES OR ANY MATERIALS OR CONTENT AVAILABLE
    THROUGH THE SERVICES WILL CREATE ANY WARRANTY REGARDING ANY
    OF THE CYBRID ENTITIES OR THE SERVICES THAT IS NOT EXPRESSLY
    STATED IN THIS AGREEMENT. USER ASSUMES ALL RISK FOR ANY DAMAGE
    THAT MAY RESULT FROM USER’S USE OF OR ACCESS TO THE SERVICES,
    USER’S DEALING WITH ANY PARTNER OR OTHER USER, AND ANY
    MATERIALS OR CONTENT AVAILABLE THROUGH THE SERVICES. USER
    UNDERSTANDS AND AGREES THAT USER USES THE SERVICES, AND USES,
    ACCESSES, DOWNLOADS, OR OTHERWISE OBTAINS MATERIALS OR
    CONTENT THROUGH THE SERVICES AND ANY ASSOCIATED SITES OR
    SERVICES, AT USER’S OWN DISCRETION AND RISK, AND THAT USER IS
    SOLELY RESPONSIBLE FOR ANY DAMAGE TO USER’S PROPERTY
    (INCLUDING USER’S COMPUTER SYSTEM OR MOBILE DEVICE USED IN
    CONNECTION WITH THE SERVICES), OR THE LOSS OF DATA THAT RESULTS
    FROM THE USE OF THE SERVICES OR THE DOWNLOAD OR USE OF
    MATERIAL OR CONTENT.
    b) SOME JURISDICTIONS MAY PROHIBIT A DISCLAIMER OF WARRANTIES AND
    USER MAY HAVE OTHER RIGHTS THAT VARY FROM JURISDICTION TO
    JURISDICTION
  14. Limitation of Liability.
    14.1. IN NO EVENT WILL CYBRID BE LIABLE FOR DAMAGES ARISING OUT OF OR IN
    ANY WAY CONNECTED TO THIS AGREEMENT EXCEEDING FEES PAID TO
    16
    CYBRID IN RESPECT OF THE SERVICES DURING THE THREE (3) MONTHS
    PRIOR TO THE EVENT GIVING RISE TO LIABILITY, EXCEPT FOR CYBRID
    LIABILITY TO SETTLE CRYPTO OR FIAT CONSIDERATION IN A CRYPTO SALE
    WHERE CYBRID LIABILITY SHALL BE UP TO THE AMOUNT OF SUCH AMOUNT
    OWING BUT NOT SETTLED.
    14.2. THE EXISTENCE OF ONE OR MORE CLAIMS UNDER THIS AGREEMENT WILL
    NOT INCREASE THE MAXIMUM LIABILITY AMOUNT. IN NO EVENT SHALL
    PARTNERS HAVE ANY LIABILITY ARISING OUT OF OR IN ANY WAY CONNECTED
    TO THIS AGREEMENT.
    14.3. IN NO EVENT SHALL CYBRID BE LIABLE TO USER FOR ANY (I) SPECIAL,
    INDIRECT, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES, (II) LOST
    SAVINGS, PROFITS, DATA, USE, OR GOODWILL, (III) BUSINESS INTERRUPTION
    EVEN IF NOTIFIED IN ADVANCE OF SUCH POSSIBILITY, OR (IV) PERSONAL OR
    PROPERTY DAMAGE ARISING OUT OF OR IN ANY WAY CONNECTED TO THIS
    AGREEMENT, REGARDLESS OF CAUSE OF ACTION OR THE THEORY OF
    LIABILITY, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE, GROSS
    NEGLIGENCE, FUNDAMENTAL BREACH, BREACH OF A FUNDAMENTAL TERM)
    OR OTHERWISE. IN NO EVENT SHALL CYBRID BE LIABLE FOR PROCUREMENT
    OR COSTS OF SUBSTITUTE PRODUCTS OR SERVICES. THE FOREGOING
    LIMITATIONS WILL APPLY NOTWITHSTANDING ANY FAILURE OF ESSENTIAL
    PURPOSE OF ANY LIMITED REMEDY HEREIN.
    14.4. TO THE EXTENT THAT CYBRID MAY NOT, AS A MATTER OF LAW, DISCLAIM
    ANY IMPLIED WARRANTY OR LIMIT LIABILITIES, THE SCOPE AND DURATION OF
    SUCH WARRANTY AND THE EXTENT OF CYBRID’S LIABILITY WILL BE THE
    MINIMUM PERMITTED UNDER SUCH LAW.
    14.5. Cybrid shall not be liable for any claims, losses or liabilities related to any Product,
    User or Partner.
  15. Notices.
    15.1. Notices sent to either Party shall be effective when delivered in person or by email,
    one (1) day after being sent by overnight courier, or two (2) days after being sent by first
    class mail postage prepaid to the official contact designated below and immediately
    after being received by the other party’s server. Notices must be in writing and
    addressed as follows:
    15.2. For Cybrid, addressed to brent@cybrid.xyz ; and
    15.3. For User, to the addresses or email address provided by User on Application (as
    such address or email address may be updated by User from time to time in
    accordance with this Agreement).
    17
    15.4. Cybrid may change its contact information by giving notice of such change to the
    User. User may change its contact information by using the currently available
    interfaces on Cybrid’s website. For contractual purposes, User (i) consents to receive
    communications from Cybrid in an electronic form; and (ii) agree that all terms and
    conditions, agreements, notices, documents, disclosures, and other communications
    (“Communications”) that Cybrid provides to User electronically satisfy any legal
    requirement that such Communications would satisfy if it were in writing. User’s consent
    to receive Communications and do business electronically, and Cybrid’s agreement to
    do so, applies to all of User’s interactions and transactions with Cybrid. The foregoing
    does not affect User’s non-waivable rights. If User withdraws such consent, from that
    time forward, User must stop using the Services. The withdrawal of User’s consent will
    not affect the legal validity and enforceability of any obligations or any electronic
    Communications provided or business transacted between Cybrid prior to the time User
    withdraws its consent.
    15.5. By providing Cybrid with User’s mobile telephone number, User consents to
    receiving text messages at that number as requested for account verification,
    invitations, and other purposes related to the Services. While Cybrid does not charge a
    fee for text messages, User’s carrier may charge standard messaging, data, and other
    fees. User is responsible for these charges. Cybrid may send and receive text
    messages through cellular telephone operators or other networks, and the level of
    reliability may vary. Cybrid is not responsible for the timeliness or final delivery of the
    message, as this is out of our control and is the responsibility of the cellular telephone
    operator or other networks.
  16. Governing Law and Arbitration.
    16.1. Any controversy or claim arising out of or relating to this contract, or the breach
    thereof, shall be settled by arbitration administered by the American Arbitration
    Association under its Commercial Arbitration Rules unless indicated otherwise below,
    and judgment on the award rendered by the arbitrator(s) may be entered in any court
    having jurisdiction thereof. If User is located in the United States, this Agreement shall
    be governed by and construed in accordance with the laws of the State of New Jersey,
    USA, and the venue of any arbitration commenced under this section shall be in
    Newark, New Jersey, under the rules of the American Arbitration Association. If User is
    located in Canada or otherwise outside of the United States, this Agreement shall be
    governed and construed in accordance with the laws of the Province of Ontario,
    Canada and the venue of any arbitration commenced under this section shall be in
    Toronto, Ontario under the rules of the Arbitration Act (Ontario).
    16.2. BOTH USER AND CYBRID AGREE TO HAVE ALL DISPUTES, CLAIMS OR
    CONTROVERSIES ARISING OUT OF OR RELATING TO THIS AGREEMENT
    DECIDED BY NEUTRAL BINDING ARBITRATION AND ARE GIVING UP ANY
    RIGHTS IT MIGHT POSSESS TO HAVE THOSE MATTERS LITIGATED IN A COURT
    OR JURY TRIAL. BY AGREEING TO THIS AGREEMENT, BOTH USER AND CYBRID
    18
    ARE GIVING UP THEIR RESPECTIVE JUDICIAL RIGHTS TO DISCOVERY AND
    APPEAL EXCEPT TO THE EXTENT THAT THEY ARE SPECIFICALLY PROVIDED
    FOR UNDER THIS AGREEMENT. IF ANY PARTY REFUSES TO SUBMIT TO
    ARBITRATION AFTER AGREEING TO THIS PROVISION, THAT PARTY MAY BE
    COMPELLED TO ARBITRATE UNDER FEDERAL OR STATE OR PROVINCIAL LAW.
    BOTH USER AND CYBRID CONFIRM THEIR AGREEMENT TO THIS ARBITRATION
    PROVISION IS VOLUNTARY.
  17. General Provisions.
    17.1. Electronic Consent
    This Agreement and all electronically executed documents related hereto are legally binding in
    the same manner as are hard copy documents executed by hand signature when (1) User
    electronic signature is associated with the Agreement and related documents, (2) User consents
    and intends to be bound by the Agreement and related documents, and (3) the Agreement is
    delivered in an electronic record capable of retention by the recipient at the time of receipt (i.e.,
    print or otherwise store the electronic record). User agrees (i) that the Agreement and related
    documents shall be effective by electronic means (ii) to be bound by the terms and conditions of
    this Agreement and related documents and (iii) that User has the ability to print or otherwise
    store the Agreement and related documents.
    17.2. Assignment
    User may not assign this Agreement or any of its rights or obligations hereunder to any third
    party without prior written consent of Cybrid. Any assignment in violation of this section shall be
    void. Cybrid may assign this Agreement without restriction and without any notice to User. The
    terms of this Agreement shall be binding upon permitted successors and assigns. User agrees
    that on a sale of all or substantively all of the assets of Cybrid, Cybrid may include in the sale
    the copy of User’s payment method (e.g. User Bank Account information, Wallet information,
    credit card information) used to pay Fees hereunder or Merchant Fees under Merchant Terms.
    17.3. Right to List as a User
    User agrees that Cybrid may utilize User’s entity name in listings of current customers. Use of
    User’s name in any other marketing materials or press announcements will be submitted to
    User in advance for approval, and such approval will not be unreasonably withheld.
    17.4. Compliance with Export Regulations
    User has or shall obtain in a timely manner all necessary or appropriate licenses, permits or
    other governmental authorizations or approvals; shall indemnify and hold Cybrid harmless from,
    and bear all expense of, complying with all foreign or domestic laws, regulations or
    requirements pertaining to the importation, exportation, or use of the technology to be
    developed or provided herein. User shall not directly or indirectly export or re-export (including
    by transmission) any regulated technology to any country to which such activity is restricted by
    19
    regulation or statute, without the prior written consent, if required, of the administrator of export
    laws.
    17.5. European Union Residents
    If User resides in the European Union (EU) or if any transfer of information between User and
    the Services is governed by the European Union Data Protection Directive or national laws
    implementing that Directive, then User consents to the transfer of such information outside of
    the European Union to its country and to such other countries as may be contemplated by the
    features and activities provided by the Services.
    17.6. Construction
    Except as otherwise provided herein, the Parties rights and remedies under this Agreement are
    cumulative. The term “including” means “including without limitation.” The headings of sections
    of this Agreement are for reference purposes only and have no substantive effect.
    17.7. Force Majeure
    User acknowledges and understands that if Cybrid is unable to provide Services as a result of a
    force majeure event Cybrid will not be in breach of this Agreement and will not be liable for
    delays caused by such event. A force majeure event means any event beyond the control of
    Cybrid.
    17.8. Severable
    NOTHING IN THIS AGREEMENT WILL AFFECT ANY NON-WAIVABLE STATUTORY RIGHTS
    THAT APPLY TO USER. Any provision hereof found by a tribunal of competent jurisdiction to be
    illegal or unenforceable shall be automatically conformed to the minimum requirements of law
    and the validity, legality, and enforceability of all other provisions shall remain in full force and
    effect.
    17.9. Waiver
    The failure to exercise, or delay in exercising, a right, power or remedy provided in this
    Agreement or by law in one instance shall not preclude enforcement thereof on future
    occasions.
    17.10. Independent Contractors
    User’s relationship to Cybrid is that of an independent contractor, and neither Party is an agent
    or partner of the other. User will not have, and will not represent to any third party that it has,
    any authority to act on behalf of Cybrid.
    17.11. Third Party Beneficiaries
    20
    Each Partner is a third party beneficiary hereunder for purposes of indemnity and limitations on
    liability.
    17.12. Entire Agreement
    In the event of any conflict between this Agreement and the information provided during
    Application or otherwise on the Site, in the App or in the EULA, this Agreement shall control. In
    the event of any inconsistency between the body of this Agreement and the Cybrid Privacy
    Policy, the former shall prevail. This Agreement constitutes the entire agreement between the
    Parties with respect to the subject matter hereof and supersedes any and all prior agreements,
    negotiations, or other communications, whether written or oral. This Agreement may be
    executed in one or more counterparts, each of which shall be deemed an original and all of
    which shall be taken together and deemed to be one instrument. A printed version of this
    Agreement and of any notice given in electronic form shall be admissible in judicial or
    administrative proceedings based upon or relating to this Agreement to the same extent and
    subject to the same conditions as other business documents and records originally generated
    and maintained in printed form.
    17.13. Amendments
    Cybrid reserves the right to change this Agreement at any time and from time to time upon
    notice by posting revisions to this Agreement (including the description of the Services) on the
    Site. Continued use of the Services after User become aware of any such changes shall
    constitute User’s consent to such changes. User is responsible for regularly reviewing the most
    current version of this Agreement which is available on Cybrid’s website.
    17.14. English Language
    It is the express wish of the parties that this Agreement and all related documents be drawn up
    in English.
    17.15. Survival
    Upon termination or expiration of this Agreement for any reason: (i) all rights and obligations of
    both Parties (except for User’s payment of all sums then owing), including all licenses granted
    hereunder, shall immediately terminate except as provided below; (ii) within thirty (30) days after
    the effective date of termination, each Party shall comply with the obligations to return or destroy
    all Confidential Information. The following Sections will also survive expiration or termination of
    this Agreement for any reason: the introductory paragraph, Sections 3 Limitations, 4 Cybrid
    Intellectual Property Rights, 7 Indemnity, 10 Fees, 11 Confidential Information, 12 User
    Warranties, 13 No Warranties by Cybrid, 14 Limitation of Liability, 15 Notices, 16 Governing Law
    and Arbitration, 17 General Provisions and 18 Glossary.
  18. Glossary.
    The following words used in this Agreement are defined as follows:
    21
    Account means a data-only account made available to User by Cybrid through the Site or the
    App through which User can deliver Instructions and send or receive other information in
    relation to the Services, Transactions and Payment Transactions.
    Affiliate means, in relation to a Person, another Person that directly or indirectly owns or
    controls, is owned or controlled by, or is under common ownership or common control with the
    Person, or a Person’s principal partners, shareholders, or owners of some other ownership
    interest.
    Agreement means this agreement made between Cybrid and User.
    App means an application (if any) available for download to certain mobile devices through
    which User can access the Services, subject to the EULA.
    Application means the form or application completed by User when registering for or applying
    for the Services all of which is incorporated herein by reference.
    Confidential Information means all proprietary, secret or confidential information or data
    relating to either party and its affiliates, operations, employees, products or services, clients,
    customers or potential customers. Confidential Information shall include customer lists,
    cardholder account numbers, pricing information, computer access codes, instruction and/or
    procedural manuals, and the terms and conditions of this Agreement. Information shall not be
    considered Confidential Information to the extent, but only to the extent, that such information is:
    (i) already known to the receiving party free of any restriction at the time it is obtained; (ii)
    subsequently learned from an independent third party free of any restriction and without breach
    of this Agreement; (iii) or becomes publicly available through no wrongful act of the receiving
    party; (iv) independently developed by the receiving party without reference to any Confidential
    Information of the other; or (v) required to be disclosed by Law.
    Crypto means virtual currency that is not a security in any of the jurisdictions where User or
    Cybrid are located (e.g., Bitcoin).
    Cybrid Data means information concerning Services or provided to User by Cybrid through the
    Account or otherwise.
    Cybrid Privacy Policy means the privacy policy of Cybrid appended to this agreement posted
    at the Site such as it is from time to time.
    Cybrid System means a cloud-based system operated by Cybrid that allows User to access
    User Account and the Services.
    Data means User Data or Cybrid Data.
    Data Protection Legislation means all applicable data protection laws, including all UK data
    protection laws, the General Data Protection Regulation ((EU) 2016/679) and any other directly
    applicable European Union regulation (or directive) relating to privacy.
    22
    Effective Date has the meaning set out in the preamble of this Agreement or otherwise in the
    Application.
    EULA means an end-user license agreement pursuant to which the App is licensed to the User
    for the limited purpose of accessing the Services.
    Fees means fees payable by User for use of the Services, as disclosed on the Site, the App or
    in the Account.
    Fiat means currency issued by a sovereign nation or national bank (e.g. USD).
    Instructions means User or Other User instructions as to a Payment Transaction delivered or
    received in a manner that is compatible with the Services, such as they may be from time to
    time.
    Intellectual Property Rights means all patent rights, copyright rights, mask work rights, moral
    rights, rights of publicity, trademark, trade dress, works of authorship, inventions, discoveries
    and service mark rights, goodwill, trade secret rights and other intellectual property rights as
    may now exist or hereafter come into existence, and all applications therefore and registrations,
    renewals and extensions thereof, under the laws of any state, country, territory or other
    jurisdiction.
    Laws shall mean laws, statutes, codes, ordinances, orders, decrees, rules, regulations, and
    municipal by laws, whether domestic, or foreign, all judgments, orders, writs, injunctions,
    decisions, rulings, decrees, and awards of any government authority having jurisdiction.
    Active Jurisdictions means those jurisdictions in which Cybrid offers the Services, such as
    they may be from time to time.
    Other User means a use of Cybrid Services that is not the User under this Agreement.
    Partner Agreement means an agreement between User and a Partner concerning the supply
    of Partner Services to User.
    Partner Fees means fees charged to User by Partner under a Partner Agreement.
    Partner Integration Agreement means an agreement between Partner and Cybrid pursuant to
    which Partner has agreed to integrate Partner Services with the Services of Cybrid.
    Partner means a third party provider of Crypto or Fiat financial, payment, exchange,
    transmission or remittance services that: (i) is party to a Partner Integration with Cybrid; (ii) that
    Cybrid indicates in the Account is compatible with the Services; or (iii) has entered into Partner
    Agreement with User pursuant to which the Partner provides Partner Services to User.
    Partner Services means the services of a Partner provided pursuant to Partner Agreement.
    Party means either User or Cybrid and Parties means both User and Cybrid.
    23
    Payment means payment under a Payment Transaction including settlement of Funds or
    Crypto.
    Payment Transaction means (i) such Fiat or Crypto transactions as User makes via the
    Partners pursuant to the Partner Agreements; or (ii) a Crypto Sale hereunder between User and
    Cybrid.
    Person is to be broadly interpreted and includes an individual, a corporation, a partnership, a
    trust, an unincorporated organization, the government of a country or any political subdivision
    thereof, or any agency or department of any such government, and the executors,
    administrators or other legal representatives of an individual in such capacity.
    Product means any product or service for sale or provided or procured by User or for which a
    Partner is used to make payment or for which Services is used to assist in a payment.
    Regulatory Authority means a government bank, ministry or other agency having legal
    jurisdiction over the User or Cybrid.
    Site means https://www.cybrid.xyz.
    Term has the meaning set out in Section 8..
    Transaction means sending or attempted sending of Data, by way of the Services, between
    any of User, Cybrid, Partner an Other User or another third party.
    User Bank Account means a bank or financial account of the User identified by User as being
    an account from which: Partner may debit or deposit funds under Partner Agreement; and from
    which Cybrid, or its designee, may debit Fees or other amounts owing hereunder.
    User Data means any and all non-public identifiable personal information of Users.
    User Device means computer system, tablet, phone, authenticator or Wallet used by User to
    access the Services, Partner Services or manage Data or User business.
    User means you and if you are using the Services on behalf of a company, entity, or
    organization, the entity, partnership or organization, then ‘you’ also includes such entity.
    Wallet means the Crypto wallet of User or Cybrid.
    24
    ACH Consent
    User agrees that information required to complete the ACH Consent herein may be completed
    within the Account where provided for by Cybrid.
    For US Users only the following ACH Consent shall apply:
    US ACH CONSENT
    User desires to effect settlement of credits and debits from the User Deposit Account by means
    of ACH and/or wire transfer in conjunction with the Services for its Users by Cybrid. In
    accordance with this desire, User authorizes Cybrid and/or its affiliates to initiate debit and credit
    entries to the User Deposit Account (the details of which are set out below). User agrees to
    maintain sufficient funds in User Deposit Account to cover debit transactions. By signing this
    authorization, User states that it has authority to agree to such transactions and that the User
    Deposit Account indicated is a valid and legitimate account for the handling of these
    transactions. This authority is to remain in effect until Cybrid receives written notice from User
    revoking it. This authorization is for the payment for Transactions, or any other sums owed to
    Cybrid or its Affiliates. User also certifies that the appropriate authorizations are in place to
    allow User to authorize this method of settlement. All changes to the identification of the User
    Deposit Account under this authorization must be made in writing in accordance with the
    Agreement. User understands that if the information supplied as to the ABA Routing Number
    and Account Number of the User Deposit Account is incorrect, and funds are incorrectly
    deposited, Cybrid will attempt to assist User in the recovery of such funds but has no liability as
    to restitution of the same. Cybrid’s assistance in recovering the funds, where available, will be
    billed to User at Cybrid’s current hourly rate for such work. User acknowledges that the
    origination of ACH transactions to the User Deposit Account must comply with the provisions of
    U.S. law.
    DETAILS FOR REPETITIVE TRANSFERS TO AND FROM USER DEPOSIT ACCOUNT ARE
    AS PROVIDED VIA THE ACCOUNT OR AS OTHERWISE REQUIRED BY CYBRID.
    25
    For Canadian Users only the following ACH Consent shall apply:
    CANADIAN
    PRE-AUTHORIZED PAYMENT PLAN (“PAD”) AUTHORIZATION / ACH CONSENT
    User hereby authorizes Cybrid to draw on or deposit to the account maintained by User at the
    bank identified below, on a blank cheque provided by User or otherwise identified for Cybrid for
    such purposes (the bank being “Bank and such account the “Designated Account”). The
    foregoing consent is provided pursuant to the Agreement between User and Cybrid (the
    “Agreement”) and is to allow for Cybrid to settle or to receive provisional funding of User fees
    pursuant to the Agreement, for the purpose of paying all regular payments and all other
    amounts owing by User to Cybrid pursuant to the terms of the Agreement, including without
    limitation, charges, fines, fees, penalties, payment of current or past due amounts for equipment
    lease, rental or purchase and all other amounts owing in the event of a default under the
    Agreement and for paying all amounts owing under any other agreement with Cybrid or any of
    its affiliates for any related services (the “PAD Authorization”). In respect of payment of any
    amounts owing all regular recurring payments will be debited on or about the 17th day of each
    month (or on such other day, each month, mutually agreeable to the parties), in each case, in
    the amounts set out in the Agreement.
    For debits other than regular recurring debits and/or one time payments owing in connection
    with the Agreement, User understands that Cybrid will obtain User’s authorization prior to
    initiating any such debit.
    In particular, User further agrees that if any payment is dishonoured by the Bank for any reason,
    then Cybrid shall be entitled to issue another debit in substitution for the dishonoured debit.
    User acknowledges that this PAD Authorization is provided for the benefit of Cybrid and the
    Bank and is provided in consideration of the Bank agreeing to process debits against User’s
    Designated Account in accordance with the rules of the Canadian Payments Card Organization.
    [USER BANK ACCOUNT INFORMATION IS AS PROVIDED VIA THE ACCOUNT OR BY
    SUCH OTHER MEANS AS CYBRID MAY REQUIRE].
    USER shall be charged a fee for each credit and debit, that cannot be processed and all
    subsequent funding may be suspended until USER either (i) notifies Cybrid that credits and
    debits can be processed or (ii) a new Authorization is signed by USER. Bank must be able to
    process or accept credits and debits electronically.
    Bank’s treatment of each debit shall be the same as if USER had issued its cheque authorizing
    the Bank to pay as indicated and to debit the amount specified to USER’s Designated Account.
    USER confirms that this means, in part, that the Bank is not required to verify that a
    pre-authorized debit has been issued in accordance with USER’s instructions or that some
    pre-condition to payment has been met or satisfied.
    This PAD Authorization may be canceled at any time by written notice by USER to Cybrid which
    notice shall be effective five business days after receipt. To obtain a sample cancellation form,
    or for more information on the right to cancel this PAD Authorization, User understands that
    User may contact Bank or visit www.cdnpay.ca. This PAD Authorization applies only to the
    method of payment and User agrees that revocation of this PAD Authorization does not
    terminate or otherwise having any bearing on the Agreement. This PAD Authorization may be
    26
    discontinued at any time by Cybrid without notice. Delivery of this PAD Authorization, to Cybrid,
    constitutes delivery by USER to Bank. USER confirms that the debits authorized hereunder are
    for business purposes. USER hereby waives the right to receive any notice, written or
    otherwise, from Cybrid of the amount to be debited and the date(s) on which such debits are to
    be processed, as well as notice of any and all future changes to the amounts or payment dates.
    User hereby waives the “Pre-notification/Confirmation” requirements set out in Appendix
    II of Rule H1 (“Pre-authorized Debits”) of the Canadian Payments Card Organization.
    User understands that User has recourse rights if any debit does not comply with this PAD
    Authorization. For example, User has the right to receive reimbursement for any debit that is not
    authorized or is not consistent with this PAD Authorization. To obtain more information on User
    recourse rights, User may contact the Bank or visit www.cdnpay.ca.
    USER consents to the disclosure of any relevant information contained in the Agreement and
    this PAD Authorization to the financial institution for purposes of the Automatic Debit Program.
    Cybrid may assign this PAD Authorization, whether directly or indirectly, by operation of
    law, change of control, or otherwise, by providing at least 10 days prior notice to User.
    All capitalized terms used in this PAD Authorization and not otherwise defined shall have the
    meaning set out in the Agreement.
    User understands that User may contact Cybrid at the address or phone number in the
    Agreement to make inquiries, obtain information or seek any recourse rights.
    27
    Appendix A
    PRIVACY POLICY
    LAST UPDATED October 10, 2023
    Cybrid, Inc. and its affiliates (“Cybrid”) knows that you care about how your personal information is used
    and disclosed, and we take your privacy seriously. Our primary goal is to provide you with exceptional
    service, and we understand that you may have questions or concerns regarding your personal
    information and how it will be used. As a company operating in multiple jurisdictions, we follow the
    General Data Protection Regulation (GDPR) to protect personal information.
    To make this privacy notice easy to find, we make it available from the home page of the Cybrid website
    at Cybrid.xyz (the “Website”). You may also email us at support@cybrid.xyz with any privacy-related
    questions you have.
    To Whom Does This Privacy Policy Apply?
    This privacy notice applies to all information we collect through our Services from current and former
    Cybrid users, including you. “Services” means any products, services, content, features, technologies, or
    functions, and all related websites, applications and services offered to you by Cybrid, Inc. in connection
    with a Cybrid account. When you are no longer our customer, we continue to disclose your information
    as described in this statement.
    We share your information with other Cybrid companies (“Affiliates”), as well as trusted third parties
    and service providers, in order to offer our Services and fulfill legal requirements. Personal information
    that we process and collect may be transferred between companies, Services, and employees affiliated
    with us as a normal part of conducting business and offering our Services to you.
    As the Services evolve we may occasionally update this privacy notice to reflect changes to our business,
    Services, or applicable laws. If the revised version requires notice in accordance with applicable law, we
    will provide you with 30 days prior notice by posting notice of the change on the “Privacy Policy” page of
    our website, otherwise the revised Privacy notice will be effective as of the published effective date.
    Throughout this statement, we use the term “personal information” to describe information that can be
    associated with a specific person and can be used to identify that person. We do not consider personal
    information to include information that has been aggregated and/or anonymized so that it does not
    identify a specific person.
    What Information Do We Collect?
    When you visit our website or use one of our Services, we collect your IP address, and standard web log
    information, such as your browser type and the pages you accessed on our website. We also may collect
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    Geolocation Information (defined below). If you do not agree to our collection of this information, you
    may not be able to use our Service.

    If you open a Cybrid account, we collect the following information from you:
    ● Account Information – text-enabled cellular/wireless telephone number, machine or mobile
    device ID and other similar information;
    ● Identification Information – your name, street address, email address, date of birth, and Social
    Security Number (“SSN”) (or other governmental issued verification numbers);
    ● Device Information – information about you: (a) from your mobile device or computer such as
    your device type, machine or mobile device identification number, Geolocation Information,
    time zone, language setting, browser type, and IP address, and (b) from third parties for
    purposes of transaction processing, identity verification, fraud detection or prevention and other
    similar purposes.
    ● Geolocation Information – information that identifies with reasonable specificity your location by
    using, for instance, longitude and latitude coordinates obtained through GPS, Wi-Fi, or cell site
    triangulation. We will collect this data for fraud and risk purposes. In addition, some of our
    Services may ask you for permission to disclose your current location within your device settings
    to enhance our Services. If you do not agree to our collection of Geolocation Information, our
    Services may not function properly when you try to use them. For information about your ability
    to restrict the collection and use of Geolocation Information to enhance our Services, please
    refer to the settings available in your device;
    ● Financial Information – bank account online login information, bank account and routing
    numbers linked to your Cybrid account.
    We may also collect the above data from other third parties, including service providers, internet service
    providers, merchants, credit reporting agencies, government entities, data brokers, data analytics
    providers, advertising networks and financial institutions.
    We are committed to providing a safe, secure and all around great service. Therefore, before permitting
    you to use the Services, we may require additional information from you we can use to verify your
    identity, address or other information to comply with law or to manage risk and compliance throughout
    our relationship. We may also obtain information about you from third parties such as identity
    verification, fraud prevention and similar services.
    When you are using the Services, we collect information about your account transactions and we may
    collect Geolocation Information and/or information about your computer or your operating systems or
    other access device for fraud prevention and other similar purposes.
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    Finally, we may collect additional information from or about you in other ways not specifically described
    here. For example, we may collect information related to your contact with our customer support team,
    store results when you respond to a survey, or when you use another Cybrid service.
    The Services are not directed to children under the age of 13. If we obtain actual knowledge that we
    have collected personal information from a child under the age of 13, we will promptly delete it, unless
    we are legally obligated to retain such data. Contact us if you believe that we have mistakenly or
    unintentionally collected information from a child under the age of 13.
    How Do We Use Cookies?
    When you visit or use our Services, or visit a third-party website or mobile application through which we
    offer our services, we and certain business partners and vendors may use cookies and other tracking
    technologies (collectively, “Cookies”). We use Cookies to recognize you as a customer; customize
    Services, other content and advertising; measure the effectiveness of promotions; perform a wide range
    of analytics; mitigate risk and prevent potential fraud; and to promote trust and safety across our
    Services.
    Certain Services are only available through the use of Cookies, so if you choose to disable or decline
    Cookies, your use of certain Services may be limited or not possible.
    Do Not Track (“DNT”) is an optional browser setting that allows you to express your preferences
    regarding tracking by advertisers and other third-parties. We do not respond to DNT signals.
    How Do We Store and Protect Personal Information?
    We store and process your personal information using third party servers located in data centers in the
    United States. This information is protected by physical, electronic and procedural safeguards in
    compliance with applicable US federal and state laws and regulations. We also use computer safeguards
    such as firewalls and data encryption, we enforce physical access controls to our office and files, and we
    authorize access to personal information only for those employees who require it to fulfill their job
    responsibilities.
    We strive to ensure security on our systems. Despite our efforts, we cannot guarantee that personal
    information may not be accessed, disclosed, altered or destroyed by breach of our administrative,
    managerial and technical safeguards. Therefore, we urge you to take adequate precautions to protect
    your personal information as well, including never sharing your Cybrid password with anyone.
    30
    If Cybrid learns of a systems security breach, we may attempt to notify you electronically so that you can
    take appropriate protective steps. By using the Services, you agree that Cybrid may communicate with
    you electronically. Cybrid may post a notice on the website or mobile application if a security breach
    occurs. We may also send an email to you at the email address you have provided to us. Depending on
    where you live, you may have a legal right to receive notice of a security breach in writing. To receive
    free written notice of a security breach (or to withdraw your consent from receiving electronic notice of
    a security breach), please email us at support@cybrid.xyz.
    How Long Do We Store Your Personal Information?
    We retain your Personal Information for as long as needed or permitted in context of the purpose for
    which it was collected and consistent with applicable law.
    The criteria used to determine our retention period is as follows:
    Personal Information used for the ongoing relationship between you and Cybrid is stored for the
    duration of the relationship plus a period of 10 years, unless we need to keep it longer, such as:
    ● a legal obligation or compliance with laws to which we are subject is retained consistent with the
    applicable law, such as under Anti-Money Laundering obligations;
    ● litigation, investigations, audit, and compliance practices, or to protect against legal claims.
    ● Customers also have various data retention and deletion rights enshrined by law throughout the
    world including, but not limited to, GDPR, CCPA, and PIPEDA.
    How Do We Use the Personal Information We Collect?
    Our primary purpose in collecting personal information is to provide you with a safe, smooth, and
    efficient experience. We may use your personal information to:
    ● provide the services and customer support you request;
    ● process transactions and send notices about your transactions activity;
    ● resolve disputes, collect fees, and troubleshoot problems;
    ● prevent potentially fraudulent, prohibited or illegal activities, and enforce our User Agreement
    through the use of our risk and fraud tools which may include use of Account Information,
    Identification Information, Financial Information, Device Information, and Geolocation
    Information;
    ● create an account connection between your Cybrid account and a third-party account or
    platform;
    ● customize, personalize, measure, and improve our services and the content and layout of our
    website;
    ● send you updates about new products and services that we are offering;
    ● compare information for accuracy and verify it with third parties; and
    ● perform other duties as required by law.
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    If you elect to disclose your Geolocation Information, we will use this information to enhance the
    security of the Services and we may use this information to provide you with location-specific options,
    functionality, and offers.
    How Do We Disclose Personal Information to Other Parties?
    Cybrid does not disclose your personal information with third parties for their promotional or marketing
    purposes.
    Some personal information is public information and may be seen by anyone on the internet, whether or
    not they have a Cybrid account. Public information may also be seen, accessed, reshared or downloaded
    through Cybrid’s APIs or third-party services that integrate with our products.
    We may disclose your personal information with:
    ● Our affiliates, but only for purposes allowed by this document;
    ● Companies that Cybrid, Inc. plans to merge with or be acquired by or, in the event of any
    bankruptcy, a bankruptcy estate. Should such a combination occur, we will require that the new
    combined entity follow this privacy notice with respect to your personal information. If your
    personal information could be used contrary to this statement, you will receive prior notice and
    the opportunity to communicate preferences you may have, if applicable;
    ● Third party firms through which Cybrid offers its services;
    ● Law enforcement, government officials, or other third parties if PayPal is compelled to do so by a
    subpoena, court order or similar legal procedure; when it is necessary to do so to comply with
    law; or where the disclosure of personal information is reasonably necessary to prevent physical
    harm or financial loss, to report suspected illegal activity, or to investigate violations of the
    Cybrid User Agreement, or as otherwise required by law;
    ● Third party service providers who assist us in providing Services to you or who provide fraud
    detection or similar services on our or any vendor’s behalf;
    ● Service providers under contract who help with parts of our business operations (for example,
    fraud prevention, payment processing, or technology services). Our contracts dictate that these
    service providers only use your information in connection with the services they perform for us
    and not for their own benefit; and
    ● Other third-parties with your consent or at your direction to do so, including if you authorize an
    account connection with a third-party account or platform.
    For the purposes of this privacy notice, an “account connection” with such a third party is a connection
    you authorize or enable between your Cybrid account and a non-Cybrid account, payment instrument, or
    platform that you lawfully control or own. When you authorize such a connection, Cybrid and the
    third-party will exchange your personal information and other information directly. Examples of account
    connections include, without limitation: connecting your Cybrid account to a third-party data
    aggregation or financial services company, if you provide such company with your Cybrid account log-in
    credentials.
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    If you connect your Cybrid account to other financial accounts, directly or through a third-party service
    provider, we may have access to your account balance and account and transactional information, such
    as purchases and funds transfers. If you choose to create an account connection, we may receive
    information from the third-party about you and your use of the third-party’s service. We will use all such
    information that we receive from a third-party via an account connection in a manner consistent with
    this privacy notice.
    Information that we disclose with a third-party based on an account connection will be used and
    disclosed in accordance with the third-party’s privacy practices. Before authorizing an account
    connection, you should review the privacy notice of any third-party that will gain access to your personal
    information as part of the account connection. For example, personal information that Cybrid discloses
    with a third-party account or platform may in turn be disclosed with certain other parties, including the
    general public, depending on the account’s or platform’s privacy practices.
    If you choose to use Siri or iMessage to use the Services, such use is subject to Apple’s terms and
    conditions for use of iMessage and/or Siri, as applicable, and the terms of the Cybrid User Agreement. By
    using Siri or iMessage, you authorize us to disclose some of your Cybrid account data (including
    transaction instructions and transaction notes) with Apple to allow it to facilitate transaction requests
    made through Siri or iMessage on iOS. Data disclosed with Apple will be used pursuant to Apple’s
    then-current user agreements and privacy policies. You can grant or revoke Apple’s access to Cybrid on
    iOS at any time under the “Siri” or “iMessage” settings on your iPhone.
    How Can You Access and Change Your Personal Information?
    You can review and update your personal information in your account settings at any time by logging in
    to your account.
    California
    Residents of California have certain rights under the California Consumer Privacy Act (CCPA), and Cybrid
    provides the following disclosures regarding the collection, use, and disclosure of personal information.
    We may collect and process information about California residents, and use such information, as defined
    in this Privacy Policy.
    Under the CCPA, California residents have the following rights:
    ● Right to Know: California residents have the right to request information about the categories
    and specific pieces of personal information collected, the categories of sources from which it was
    33
    collected, the business purposes for collecting or selling the information, and the categories of
    third parties with whom it is shared.
    ● Right to Delete: California residents have the right to request the deletion of their personal
    information.
    ● Right to Opt-Out: California residents have the right to opt-out of the sale of their personal
    information if applicable.
    ● Right to Non-Discrimination: California residents have the right not to be discriminated against
    for exercising their privacy rights under the CCPA.
    How to Exercise Your Rights:
    ● California residents can exercise their rights by emailing legal@cybrid.xyz.
    If you have any questions or concerns about our CCPA compliance or your privacy rights, please contact
    us at legal@cybrid.xyz.
    Links to Other Services or Sites
    The Services may contain links to (or allow you to link to) other third-party services or websites. Cybrid
    does not control the information collection of third-party services or websites that can be reached
    through such links. We encourage our users to be aware when they are linking to a third-party service or
    website and to read the privacy notices of any third-party service or website that collects personally
    identifiable information.
    Data use based on your consent
    Cybrid uses certain third party service providers in order to provide the Services to you.
    In using the Services, you consent to Cybrid providing any Personal Information as may be required
    for third parties to provide the Services to you.
    You have the right to withdraw your consent at any time on a go-forward basis (which will not affect our
    prior use of your data, based on your previously given consent). You may change your device-based or
    in-app settings anytime
    How Can You Contact Us?
    If you have questions or concerns regarding this privacy notice, or any feedback pertaining to your
    privacy and the Services that you would like us to consider, please email us at support@cybrid.xyz.
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