Deposit Funds

A comphrensive guide on the process of depositing funds into your e-Pocket wallet.

How do I deposit funds into my e-Pocket Wallet?

You can deposit money into your e-Pocket wallet by either initiating a bank transfer to the bank account details provided on the platform, or by sending funds using the PayID information specified on the platform.

What is the process for depositing funds through a bank transfer?

To deposit funds via bank transfer, you need to log in to your bank account and initiate a transfer to the bank account displayed on the e-Pocket platform. Ensure you include any reference or transaction details required for proper identification.

Are there any fees associated with using bank transfer to deposit funds?

No fees apply to any deposit method.

When will the funds be deposited into my e-Pocket wallet?

We will endeavour to credit your account as soon as possible. However, please allow up to 24 hours for the funds to reach your e-Pocket wallet.

Can I set up automatic deposits through bank transfer?

Right now, you can't set up automatic deposits, but we're working on adding this feature. It will be available on our platform soon.

Is it safe to use bank transfer to add funds to my e-Pocket wallet?

Yes, transactions via bank transfer are entirely secure. The platform uses encryption and security measures to protect your financial information.

Can I transfer funds from my e-Pocket wallet to someone else's e-Pocket wallet as a recipient?

Yes, you can. Once funds are in your e-Pocket wallet, you can easily transfer them to another e-Pocket user's wallet, with them serving as the recipient.

What happens if I accidentally enter the wrong bank details when depositing funds?

It's crucial to double-check the information before making a deposit. If you enter incorrect details, contact your bank’s customer support to cancel the transaction.

Are there any limits on the amount I can deposit using these methods?

We don’t have any deposit limits on our platform at the moment.

Questions? Ask us anything

Any questions? Call our excellent customer service team for help 0391258547