Australia
Australia
A comphrensive guide on the process of depositing funds into your e-Pocket wallet.
You can deposit money into your e-Pocket wallet by initiating a bank transfer to the bank account details provided on the platform.
To deposit funds via bank transfer, you need to log in to your bank account and initiate a transfer to the bank account displayed on the e-Pocket platform. Ensure you include any reference or transaction details required for proper identification.
No fees apply to any deposit method.
We will endeavour to credit your account as soon as possible. However, please allow up to 24 hours for the funds to reach your e-Pocket wallet.
Right now, you can't set up automatic deposits, but we're working on adding this feature. It will be available on our platform soon.
Yes, transactions via bank transfer are entirely secure. The platform uses encryption and security measures to protect your financial information.
Yes, you can. Once funds are in your e-Pocket wallet, you can easily transfer them to another e-Pocket user's wallet, with them serving as the recipient.
It's crucial to double-check the information before making a deposit. If you enter incorrect details, contact your bank's customer support to cancel the transaction.
We don't have any deposit limits on our platform at the moment.
To send money with your card, just start a transfer as usual in the e-Pocket app or website. When you enter the ‘Send money’ section, you can now choose the new Card option next to your e-Wallet. From here, the process is very intuitive. But you can always call us on 03 9125 8547 for any assistance.
Yes. e-Pocket uses encrypted card processing and secure payment systems to protect your information at every step. Every transaction you make is backed by our trusted payment providers.
You can use most Australian-issued debit and credit cards. As long as your card allows online purchases, you’re good to go.
Card payments are often processed instantly, so your money gets moving right away. It’s the fastest way to send money when time matters.
If your card is declined, double-check your details and ensure you have sufficient funds. If the problem persists, try contacting your card provider, or choose a different payment method.
Absolutely. Card payments are optional. If you prefer, you can still fund your transfer by depositing directly from your bank account.
Even when you’re on the move, you can keep track
of your transfers with the smooth e-Pocket app
Our new update makes it easier than ever to transfer overseas, straight from
your debit or credit card.