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+61 3 9125 8547 Australia au Create account

Customer Support

Can I reach out to customer support if I have questions or run into any problems?

Yes, we have a dedicated customer support team available to assist you with any questions or concerns you may have. You can reach out to us through our website or contact information provided.

Can businesses use this service to send money to their employees or suppliers?

We offer business accounts and features that allow businesses to send money to employees and suppliers. Please contact our customer support and we will help you to create your business account.

What should I do if I suspect fraudulent activity on my account or with a transfer?

If you suspect any fraudulent activity, immediately contact our customer support and your bank. We take fraud prevention seriously and will work with you to resolve any issues.

What are your customer service hours?

Our Customer Service team is available Monday to Friday, from 9:00 AM to 5:00 PM. If you need assistance outside of these hours, please call us on +61 3 9125 8547 and leave your full name, contact number, and a brief message. A member of our team will be in touch as soon as possible.

Can I talk to a real person to get my query answered?

Yes! We pride ourselves on being there for our customers. If you contact us within business hours we will respond in real time, via phone or live chat.

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